Return Policy



At Modern Forestry, we work very hard to make the highest quality product possible. But like any other hand-made product an error could happen. The biggest thing we tell our customers is to let us know as soon as you notice something. This allows us to be able to make it right as quickly as possible. Whether it's a candle that was mislabeled, a shipping mistake, or not the scent you were expecting, let us know! We value the relationship far more than the cost associated with making it right. Our policy is that any time we make a mistake, the customer experience we give you afterwards is part of the culture of the product that you have purchased. If you think there is an issue with your order, please call us at (864)735-7812 or email us at info@theforestrystudio.com within 30 days of receiving your order. If you are approved for a refund, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days. Thank you for the privilege of making your candles!